Contact

HSP has implemented a ticketing system to manage customer inquiries and requests. This system will allow HSP to better serve its customers, creating efficiencies we hope will lead to quicker turn-around times.

To submit your request, please visit the following web address:

https://ticket.hsp.org

First-time users of the ticketing system will need to enter an email address and a password. The address you enter will be used for all communication regarding your request. The system will send a confirmation message to your email. Please click on the link in the message, to confirm your address. If a confirmation email does not appear in your email inbox, please check your spam or junk email folder for the message. It may also help to add rnr-ticketing@hsp.org to your contacts list. After you click on the link in the confirmation message, please do the following:

  1. Click the Open a New Ticket button
  2. Select Digital Image and Rights Request from the Help Topics. (Use for any of the following types of requests: digitization request, digital image request, print request, licensing request.)
  3. Fill out the form.
  4. Click Submit Ticket at the bottom of the request form.

If you have any questions or problems with the ticketing system, please email Kaitlyn Pettengill, Digital Services Archivist, kpettengill@hsp.org.


Please use the ticketing system before using the form below.

The form below will be sent to the Rights and Reproductions Department.