FAQ

What services are available from the Digital Services Department?

We provide the following services:

  • New digital images of HSP material as requested
  • Copies of existing digital images in the Digital Library
  • Archival prints suitable for framing
  • Permission to reproduce, publish, exhibit, or distribute materials

Digital reproductions are available for purchase as lower-resolution PDFs and high-resolution TIFF files (300/600ppi, 24-bit color, uncompressed). Matte or glossy archival prints are produced in-house on a high-quality Epson color printer and are available in a variety of sizes from 8x10 to 24x36.

Please note that possession of a digital reproduction of HSP’s collection materials does not constitute permission to publish or exhibit the image. Usage rights fees may apply and vary depending on whether a reproduction is for a non-profit or commercial institution and how it will be used.


How do I make a digital reproduction or usage request?

HSP has implemented a ticketing system to manage customer inquiries and requests. This system will allow HSP to better serve its customers, creating efficiencies we hope will lead to quicker turn-around times.

To submit your request, please visit the following web address:

https://vmticket.hsp.org

First-time users of the ticketing system will need to enter an email address and a password. The address you enter will be used for all communication regarding your request. The system will send a confirmation message to your email. Please click on the link in the message, to confirm your address. If a confirmation email does not appear in your email inbox, please check your spam or junk email folder for the message. It may also help to add rnr-ticketing@hsp.org to your contacts list. After you click on the link in the confirmation message, please do the following:

  1. Click the Open a New Ticket button.
  2. Select Digital Image and Rights Request from the list of Help Topics and Digital Services from the Departments. (Use for any of the following types of requests: digitization request, digital image request, print request, licensing request.)
  3. Fill out the form as fully as possible.
  4. Click Submit Ticket at the bottom of the request form.

If you have any questions or problems with the ticketing system, please email Kaitlyn Pettengill, Digital Services Archivist, kpettengill@hsp.org.


What may I do with HSP images?

Many of our patrons are interested in using HSP images in a publication, exhibition, or documentary film. However, HSP material is ideal for a variety of creative projects. You could print custom wrapping paper, greeting cards, paper dolls, or coloring books. We are always happy to discuss unique usages of our images.


Do licensing restrictions apply to HSP images?

Yes. The collection materials made available in the Digital Library have been determined, to best of the Historical Society of Pennsylvania’s knowledge, to be of minimal copyright risk, and may be used for educational or research purposes under the Fair Use doctrine. Please note, however, that possession of a digital reproduction of HSP’s collection materials does not constitute permission to publish or exhibit the image, unless the usage falls under Fair Use doctrine. Usage rights fees may apply to reproduced material; please contact Rights and Reproduction for any question regarding the publication or exhibition of an image for commercial or non-profit use.


What benefits are available to HSP friends?

HSP Friends are entitled to discounts on rights and reproductions services. Please consult the details of our membership benefits and please let us know about your membership when requesting rights and reproduction services.


The Historical Society of Pennsylvania
Digital Services Department
1300 Locust St
Philadelphia, PA 19107
Phone: 215-732-6200
Fax: 215-732-2680
Email: rnr@hsp.org